HR Handy Randy Trades & Digital
// Legal & Compliance

Terms, Disclaimers & Privacy.

1. Service Model & Disclaimer

Handy Randy operates as a dual-toolkit platform: providing direct property maintenance and a digital lead-matching service for licensed trades.

Direct Services: Lawn mowing, gardening, basic gutter clearing, pressure cleaning, and basic handyperson maintenance are performed directly by our team or our directly contracted staff. We carry our own insurance for these specific services.

Trade Network (Lead Matching): All licensed building trade work (including but not limited to roofing, house painting, structural retaining walls, decking, and pergolas) is performed directly by independent, licensed, and insured local contractors.

Handy Randy acts solely as an introducer and lead-matching agent for licensed trade work. We facilitate the connection and quote process but we do not directly contract for, supervise, or undertake licensed building work. Any contract for licensed building work is formed directly between you (the property owner) and the independent licensed contractor. All warranties, workmanship claims, and liabilities for licensed trade work rest solely with the independent contractor performing the work.

We comply with the requirements of the Building Work Contractors Act 1995 (SA) regarding lead generation and do not hold ourselves out to be a licensed building contractor.

2. The "Randy Standard" Network

We vet the tradesmen in our network to ensure they hold the appropriate South Australian licences and insurances. However, Handy Randy does not guarantee the workmanship, timeline, or pricing of independent contractors. We facilitate the introduction based on the information you provide in your lead submission. We strongly encourage all property owners to verify the contractor's licence via the SA Government licensing portal and to ensure a written contract is in place before work commences.

3. Privacy Policy & Data Handling

When you submit a request via our forms, the information you provide (Name, Phone, Email, Suburb, Service Required, Urgency, and Message) is used for the following purposes:

  • To contact you regarding your direct service request (lawns, gardens, basic maintenance, IT).
  • To pre-qualify your job scope and route the lead to an independent licensed contractor within our network if the job requires licensed trade work.
  • To maintain a secure, internal database of leads for administrative and lead-tracking purposes.

We do not sell your personal data to marketing lists. Your data is shared only with the specific tradesman assigned to provide you with a quote. By submitting the form, you consent to this data sharing process.

4. IT & Digital Services

For our digital services (computer repairs, cyber security, app development, website design), Handy Randy contracts directly with you. While we take all reasonable precautions to secure your data and systems, no IT system is 100% secure. We are not liable for pre-existing data loss, third-party software breaches, or acts of God. All custom development work remains our intellectual property until final invoices are settled, at which point standard handover licenses apply.

5. Contact

If you have any questions regarding these terms, our service model, or your data, please contact us directly:

📞 0403 605 597
✉️ randy@handyrandy.com.au
ABN: 72 702 648 067